About the Founder
Joyce Tang is the Founder and Chief Customer Happiness Officer of AgilisIT. She has over 20 years of from-the-ground-up IT experience in different industries, from life sciences, healthcare, investment banking, academia to non-profits. She has been a consultant to Fortune 1000’s, and was one of the youngest IT managers to be in charge of multiple departments at UCLA School of Medicine. Her unique experience has given her an invaluable perspective into both the enterprise and small/mid-sized business segments. It also enabled her to develop her highly-appraised Lean IT methodologies and customer-focused IT service model.
Joyce received her B.S. in Electrical Engineering Computer Engineering from the University of California, Los Angeles (UCLA) and her M.B.A from Indiana University (IU). She is also a Microsoft Certified Systems Engineer (MCSE), a VMware certified and CompTIA Security+ certified specialist and has been trained in Project Risk Management.
You can find Joyce being quoted by prominent IT publications such as Inc., The New York Times, CIO Update, Processor.com, SmallBusinessComputing.com, SearchSMBStorage.com, Redmond Magazine, etc. She writes a technical column on Microsoft email technology at OutlookExchange.com. She has also been interviewed by local TV and radio shows as an award-winning small business owner.
As a dog lover, she co-founded Woof’s Life, an organization that raises money and brings awareness to animal adoptions while offering job opportunities to workers with developmental disabilities. She believes in the “Work Hard, Play Hard” mantra. She loves to dive in the summer, snowboard in the winter, look for good eats and autocross her car all year round. For the rest of the time? You’ll likely find her looking for the next IT process to improve.